Originally from Chile, now based in Porto. I care about the small details that make a product feel right, and I like working closely with product and engineering to turn ideas into something real users can use. My front-end background lets me speak both languages, design and code, and lately I’ve been building with AI.
Leading end-to-end UX design across fintech, real estate and AI projects in Europe and Latin America. Most recently, led the design of Santander Rewards, a loyalty platform serving 2M+ users in Chile, from discovery to production.
Designed and validated experiences for the Payments product, including international transfers. Led discovery sessions and usability testing to identify pain points and opportunities, working closely with product and tech teams to implement scalable solutions.
Redesigned the company’s web experience and led the creation of its Design System. Conducted remote user research in Chile and Mexico through testing, surveys, and benchmarking.
Designed design systems and end-to-end app flows for native iOS/Android applications. Led the redesign of e-commerce experiences, including landing pages, payment flows, visual guidelines, user testing, and back-office interfaces.
